Aetna member services number Blue Cross Blue Shield, UnitedHealthcare, Aetna), member name (your name), member number or member ID number (which is unique to you and helps verify your coverage), and group number (which is unique to your company if you receive health insurance Jan 24, 2025 · When you enroll in an Aetna ® Medicare plan, here's what you can expect. Find phone numbers and get the help you need quickly and easily. Log in to manage your Aetna account, view claims, and access health benefits online. Member ID Number. Mar 29, 2023 · Aetna is a member of the Fortune 500. Aetna Better Health is not responsible or liable for non-Aetna Better Health content accuracy or privacy practices of linked sites or for products or services described on these sites. You can reach Member Services at 833-711-0773 (TTY: 711), Monday to Friday, 7 AM to 8 PM. Includes select MinuteClinic services. 2. 28. m. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health If you are already an Aetna member, call Member Services to get one. May 13, 2025 · Do you have questions about Medicare plans? Contact Aetna Medicare for personalized support. com Nov 19, 2024 · Enter your Aetna member ID number — you can find it on your Aetna ID card — and answer a few questions about you. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Aetna Call Member Services at 1‑855‑300‑5528,Monday through Friday, 7 AM to 7 PM ET. 1979294-01-01 (03/25) A better way How to get things done easily Contracts Member Services 1-855-221-5656 . Click “Member Login” at the top of the toolbar. Dentist Hotline. {On screen} This is a true member story and is not a paid endorsement. {On screen end card} Aetna Medicare Advantage Plan To learn more, contact Aetna® Member Services. Aetna Better Health is not responsible or liable for non-Aetna Better Health content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. ©2023 Inc. Aetna complaints contacts. They’re able to support you in 240 languages and can help with questions about your benefits, how to find care, or submit a claim and much more. 3 days ago · Search for contacts by plan or find Member Services availability and mailing addresses for each service hub. Language services can be provided by calling the number on your member ID card. Banner|Aetna 1-844-365-7374 . If your 2025 Aetna Medicare Advantage plan offers an Extra Benefits Card, here’s some additional information for you. PO Box 982980. Covered Services . * Click on the words “For members” and a list of member resources will open. For care management, ask to speak to your care manager. We’ll return your call on the next business day. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Worldwide International Medical Insurance for individuals, families, brokers and employers. If you need help, call Member Services at 1-866-329-4701 (TTY: 711). Box 818045 Cleveland, OH 44181-8045 Apr 23, 2025 · Now that you have an Aetna® Medicare Advantage plan, it’s important you understand how to access the care and services you need. Hours and services Member Services: Monday to Friday, 8 AM to 5 PM Call to learn more about Aetna Better Health ® of Texas and how to access all covered services. Want to know what your coverage is for eye exams, acupuncture, prescription drugs, lab tests or a colonoscopy? Or need to know the status of a recent claim? Your Aetna Medicare Member Services team can answer questions about your plan, benefits or claims. 2673150-01-02 (2/24) Call Member Services at the phone number on your member ID card; To submit your request in writing you can print and mail the following form: Member complaint and appeal form (PDF) You may appeal on your own. If you’re in a PDP plan, look at the “S” number on the bottom right of your Aetna member ID card to find your plan. , Aetna Dental of California Inc. 1-866-638-1232 (PA Relay: 711) Mail. If you have questions about your COVID-19 coverage, or any benefits available to you through your medical plan, call Aetna Member Services at 1-855-339-9731 (TTY: 711), Monday–Friday, 7 AM–5 PM CT. Find out about reducing out-of-pocket costs and join a Medicare Supplement Insurance plan. For the fastest service, dial the toll-free number on the back of your ID card; or call 1. Aetna Concierge has answers to help you make sense of your health plan. Aetna and Banner Health provide certain management services to Banner|Aetna. In order to access member services by phone one would need an ID card and refer to the number listed on the It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Sign up for your members-only website When you’re an Aetna member, you get tools and resources Aetna provides certain management services to Innovation Health. If you're enrolled in an Aetna Medicare Advantage plan, visit mtanyct. Aetna Better Health’s Member Services are available 24 hours a day, 7 days a week and can be reached at . aetnamedicare. Prescription drug BIN number. 24-Hour Nurse Line. National Dentist Line: Have a question? Call the National Dentist Line at 1-800-451-7715. 5 million Medicare members nationwide, including 4. Enjoy personalized member services, connecting you to the information you need. m. Making changes to your current Medicare plan? Or shopping for a new Aetna Medicare plan? Complete this form to request a call from a licensed Medicare agent. Eastern time, excluding holidays). Or get answers to member FAQs. This includes ways to connect with Member Services. 1-866-409-0937 ${tty} Monday to Friday, 9 AM to 9 Please call the number on your member ID card or contact us online. e Area Coverage . We value your opinion. g. Find the Member Services number on your ID card or log in to your member website for personalized service. The call is free. We recognize that maneuvering health My member ID number . ; National Medicare Dentist Line: Have a question? It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Behavioral health services: 24 hours a day, 7 days a week Provider participation may change without notice. Group Number. Log in or register for your secure member account here. We can help you decide if you need to go to the ER or urgent care. This system transition will not affect any member or plan information and can still be accessed through the member portal "Log In" button on innovationhealth. com look for the words “For members” on the right side of your screen. Apr 30, 2025 · If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. Find the phone number to call for member services on your Aetna CVS Health member ID card. For Aetna If you are already an Aetna Dental Insurance Member and have a question regarding your existing policy or claim, please visit Aetna. SilverScript Insurance Company * If you have a SilverScript prescription drug plan (PDP) you can contact the administrative office for that type of plan at 1-866-235-5660 1-866-235-5660 (TTY:711) Member Services Have questions about using your benefits? (MLTSS) and choose Aetna Better Health You can fax us at our toll-free number: 1-844-679-6853. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health El uso de un licenciatario y la interpretación de los criterios de la Asociación Estadounidense de Medicina de la Adicción (ASAM) sobre afecciones de adicción, relacionadas con el consumo de sustancias y concomitantes no implica que la Asociación Estadounidense de Medicina de la Adicción haya participado ni esté de acuerdo con la disposición de un reclamo de beneficios. ; National Medicare Dentist Line: Have a question? May 13, 2025 · Do you have questions about Medicare plans? Contact Aetna Medicare for personalized support. It’s where you can: Find your digital member ID card; Search for or change providers; Manage your plan benefits from anywhere; Log in to your Member Portal or sign up if you don’t already have an account. Services for Hearing and Speech-Impaired (TTY) Call 711 24-Hour Nurse Line 1-855-221-5656 24 hours a day, 7 days a week . When submitting a Member service numbers We’re here when you need us – day, night and weekends. 888. If you’re not an Aetna member yet — or haven’t received your ID card — call 1-888-982-3862. Get in contact with Aetna member services. Vision . At your service Our MHBP representatives are always there. P. If you have questions about purchasing an Aetna Dental Insurance plan, please go back then select “Help finding a plan/renewing” in the drop-down. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Aetna Website; Aetna Medicare Advantage PPO or HMO for SHBP Members (State and Local Government): 1-866-234-3129; Aetna Medicare Advantage PPO or HMO for SEHBP Members (Education): 1-866-816-3662; Aetna for Non-Medicare SHBP/SEHBP Members (State, Local Government, and Education): 1-877-STATENJ (1-877-782-8365) NJ Direct and Horizon It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Just call our toll-free number, 1-877-858-6507, to: Ask questions about benefits and coverage; Locate an Aetna Network Provider; Request a new member ID card; Connect to your 24 hour nurse line for your health questions Contact Member Services Aetna members, you can Log in or Register for the Aetna member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. You can also compare Aetna Medicare plans available where you live to find out if switching plans or enrolling in an Aetna Medicare plan for the first time can help you save on your Medicare Oct 12, 2021 · Call Member Services at 1-866-600-2139 (TTY: 711), 24 hours a day, 7 days a week. El Paso, TX 79998-2980 It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. PO Box 982980 El Paso, TX 79998-2980 Our Member Services team is available 24 hours a day. Call the phone number or visit the website shown in the information mailed to you. If you are not an Aetna member yet — or have not received your ID card — call 1-888-87-AETNA (1-888-872-3862). 24 Use your member portal You can do a lot with your health plan when you use your Member Portal. Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. The call is toll free. For help after hours and on weekends, you can leave a voice message. O. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Aetna is not responsible for services received at MinuteClinic locations. Hours and services Member Services: Monday through Friday, 8 AM to 7 PM ET Call to learn more about Aetna Better Health® of Florida and how to get all covered services. You can also reach Aetna by phone, email, chat, or social media for general inquiries, Medicare questions, or pharmacy issues. Sign up for your members-only website When you’re an Aetna member, you get tools and resources It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. 5. Aetna Member Services. Our Aetna Member Services team advocates for our members and stands ready to support them with any questions about their plans. Dental benefits and dental insurance plans are underwritten by Aetna Dental Inc. It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Just choose the “X” in the upper right corner to close this message. For $0 MinuteClinic visits. All you need is your Member ID number on your Aetna Better Health of Illinois member ID card. This is called an authorized representative. Before making a final decision, please read the Official plan brochure. 3. Here you can manage benefits, handle claims, find forms and more. SoonerSelect Member Handbook Aetna Better Health® of Oklahoma Member Services at : 1-844-365-4385 (TTY: 711). Feb 11, 2025 · 24-Hour Nurse Line: ${member_services_phone}. Reach […] Contact a Member Services representative to help you purchase approved products from CVS ® by calling 1-844-428-8147, 8 AM to 8 PM local time, 7 days a week, excluding federal holidays. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Jan 1, 2024 · Providers . Watch Aetna Comments Nov 19, 2024 · A handy tip: When you are on AetnaMedicare. Questions about claims or other provider topics? Check our FAQs (PDF). Box 818051 Cleveland, OH 44181-8051 Member Services: 24 hours a day, 7 Just call the number on your ID card or 1-800-385-4104 Aetna Better Health of Virginia Attn: Member Services PO Box 818044 Aug 2, 2024 · You can call Aetna hotline at 800 us Aetna or send a message through Aetna secure contact form regarding any inquiries about the company related to member services, provider services, or broker Mar 28, 2024 · Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711), 24 hours a day, 7 days a week. Individual MA plans to support diverse needs If you have questions about your health insurance coverage, we'd love to hear from you. Mobile app The Aetna Better Health of Illinois mobile app gives you access to your member benefits Links to various Aetna Better Health and non-Aetna Better Health sites are provided for your convenience. Innovation Health® 1-844-365-7375 . com or call 1-800-872-3862. Aetna Better Health of Florida has a contract with the Florida Agency for Health Care Administration (Agency) to provide health care services to people with CVS Caremark is a pharmacy benefit manager dedicated to helping each of our members on a path to better health by getting them the prescriptions they need when they need them. a 8 p. Allina Health | Aetna has a dedicated customer team trained to answer your questions. Aetna Better Health of California is here 7 days a week 24 hours a day. All at an affordable price. Member Services Have questions about using your benefits? Aetna Better Health of Maryland You can fax us at our toll-free number: 1-866-361-8495. For assistance finding a provider you can call our dental service team at 1-877-782-8365 If your current dentist is currently not in our network, we are taking nominations! Please complete the Aetna Dental DPO/DMO Provider Nomination form and one of our network representatives will reach out to your provider. Our Member Services representatives are available Monday through Friday, from 7 AM to 7 PM, eastern standard time. Write to us at: Aetna Duals COE Member Correspondence P. 324. Call Headquarters on 1-800-US-AETNA (1-800-872-3862) Tweet Aetna Customer Care. com. Our Member Services team is ready to assist you with all of your questions. Just call 1-833-570-6670 between 8 AM and 8 PM, 7 days a week. Nov 19, 2024 · Visit AetnaMedicare. Call member services at 1-855-772-9076 (TTY 711). For families dealing with a behavioral health crisis , help is available 24 hours a day, 7 days a week at 1-888-418-MRSS (6777) (TTY: 711 ) We would like to show you a description here but the site won’t allow us. com {On screen} Aetna logo Still need help logging in? Call us at 1-800-587-5139, (TTY: 711) Monday through Friday, 8 AM to 5 PM CST. Follow Aetna. Close. Important telephone numbers and addresses . Write to us at. Get live help. Plan name. If you need help, call Member Services at . Accessibility Services: If you are a person with a disability who needs assistance using our websites, our Customer Service Representatives can assist you. We'll mail you: A letter saying you’re a member of our plan Your Aetna member ID card A new member Journey Handbook with helpful tools, cost-saving resources and important tips. Oct 11, 2021 · Call Member Services/Provider Services at 1-855-364-0974 (TTY: 711), 24 hours a day, seven days a week (and during all holidays). Box 14079 Lexington, KY 40512-4079*** For questions about claims, members are asked to call the Member Services toll-free number on their ID cards 1-888-70-AETNA (1-888-702-3862). You can also log in to your account online to access plan details, pay your bill, send messages and more. Here are a few important things that will help you get started. Select your state to contact an Ambetter representative in your area. Visit Customer Care Contact Form. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Apr 30, 2025 · If you’re in an Aetna Medicare Advantage plan (MA or MAPD), your plan name is listed on your Aetna member ID card. 1-855-918-2259 . Please call them at the number on your member ID Card or at 877-480-4161 from 8:30 a. Aug 2, 2024 · If one is a member of Aetna there are a few options available to access member service. Oct 17, 2024 · Current Aetna Medicare plan members may call the Aetna customer service phone number at 1-800-282-5366 between 8:00AM and 8:00PM seven days per week. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Oct 23, 2015 · Contact customer service: Call Aetna’s customer service at (800) 872-3862 during regular business hours (Monday to Friday from 8 a. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Member ID number on your Aetna Better Health of Illinois member ID card. Aetna Signature Administrators® is the brand name for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Not all MinuteClinic services are covered or may be covered at negotiated contract rates. The member-compensated testimonials on this website reflect enrollees' experience with Aetna CVS Health® individual & family plans. Aetna Health Concierge: 1-855-824-5349, Monday – Friday, 8 AM to 8 PM ET. Just call 1-877-StateNJ or 1-877-782-8365 (TTY:711) Monday through Friday, 8 AM to 6 PM EST. 3 million currently enrolled in an Aetna individual or employer group MA plan. Aetna, Language assistance can be provided by calling the number on your member ID card. Watch Aetna Comments With Aetna CVS Health Affordable Care Act (ACA) individual & family plans bring you the quality coverage of Aetna® plus the convenient care options of CVS®. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health 24-Hour Member Services support line If it’s not an emergency, but you need medical advice, just call us at 1-855-456-9126 (TTY: 711 ) . Oct 1, 2024 · Aetna now serves about 10. Aetna HMO/QPOS. Confirm cancellation requirements: Mar 27, 2025 · Toll-free number. Health Plans; Find a Doctor; Tools & Resources; FAQs; Contact Us Members. Address: Aetna Duals COE Member Correspondence. If your ID card is available, please use the number on the back for faster service. 29 Nurse Line 29 Mental Health Intensive Outpatient Services (MH IOP) 29 List of Covered Services 30. 4. Then, choose the Nurse Line option. View your member and dependents coverage details; Access your ID cards whenever you need it; Find relevant documents linked to your health plan; Download medical claim and authorization forms For all other policy needs, log in to the Member Website. Contact. In your first 12 months of having Medicare Part B, you’re eligible for a one-time “Welcome to Medicare” visit with a doctor. 24 hours a day, 7 days a week . Mailing address . Skip to main content Aetna and Banner Health provide certain management services to Banner|Aetna. Indicates national coverage. to 6 p. Prompt 4 . Aetna Better Health of Ohio P. 98point6 and 98point6 physicians are independent contractors and are neither agents nor employees of Allina Health | Aetna or plans administered by Allina Health | Aetna and does not guarantee that a prescription will be written. Aetna Dental Direct plan members, log in to our secure member portal or register if you are first time user. If you prefer to contact Member Services with this public form, please complete the information below. Dental 1-855-918-2259 . With our secure member portal, you can manage your NJ FamilyCare plan benefits, such as changing your doctor, get new NJ FamilyCare cards, see your claim status, view your personal health history, and more. Call Customer Care on 1-800-307-4830. . We provide award winning health benefits to more than 800,000 expats worldwide the Special Case Customer Service Unit. Health Plans; Member For questions about: Telephone # Contact area. Aetna Better Care™ Program 39 If you are already an Aetna member, call Member Services to get one. Just call the number on your ID card Monday — Friday, 8 AM to 6 PM local time Questions? Call Member Services at 1-800-441-5501 (MMA –Medicaid) or 1-844-645-7371 (LTC) or TTY: 711. Mar 5, 2025 · Request a phone call with a Medicare advisor to learn more about our Medicare plans. Now the phone number on your Aetna ID card is your single contact for a wide range of services and programs. ~aetna· ©2025 Aetna Inc. and/or Aetna Life Insurance Company (Aetna). Aetna Better Health of New York PO Box 818089 Cleveland, OH 44181 Apr 21, 2025 · Do you have an Aetna Medicare Advantage plan (Part C)? Or a Medicare Advantage plan with prescription drug coverage (MAPD, Parts C and D)? This includes HMO, PPO or HMO-POS plans. You can find phone numbers and mailing addresses for specific types of plans on our Contact Aetna® Medicare Member Services page. Aetna Better Health of Kansas Attn: Member Services P. Visit Contact Member Services. Login and registration for Aetna members, employers, agents/brokers and providers. With your Aetna member account, you can manage claims, check your plan details and more. 5789 **This is a general line, so you may experience hold times and/or need to be transferred. This is a brief description of the features of this MHBP plan. Call Aetna Member Services: 1-855-339-9731 (TTY: 711) Monday through Friday, 7 AM to 5 PM CT. Apr 29, 2025 · Aetna Plans. 1-800-270-0081. Read your plan documents to learn more about your plan and how it works. 24-Hour Nurse Line: 24 hours a day, 7 days a week The nurse can answer your questions and help you make health decisions. Aetna Medicare Longevity and Aetna Medicare Supportive Care Plans (I-SNP) 1-844-826-5291 (TTY: 711) Monday to Friday, 8 AM to 8 PM. Jul 29, 2024 · Call Member Services. You can also find a list of Aetna Medicare phone numbers for questions about specific Aetna Medicare benefits. m, Mon-Fri. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Feb 4, 2025 · Member Services 1-855-463-0933 (TTY: 711) Our mailing address: Aetna Duals COE Member Correspondence PO Box 982980 El Paso, TX 79998-2980 * Required Fields Here’s how you can learn more about your Aetna health plan options: Contact an Aetna member services representative at 1-866-851-0754. There you can: View policy details; View claims; Update contact and bank information; Send a request; Get a duplicate ID card and policy pages; Download forms; Sign up for alerts and electronic correspondence Nov 19, 2024 · Member Services. Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies (Aetna). To speak to someone about your Allina Health | Aetna coverage, you can call the Member Services phone number on your member ID card. 1-800-238-6217. Sign up for your members-only website When you’re an Aetna member, you get tools and resources Current Aetna Medicare Supplement Insurance plan members may call the Aetna member services phone number by dialing 1-888-624-6290 (TTY: 711) 7 days a week, 7 AM to 8 PM CT. Dec 24, 2024 · So Aetna has helped me stay on track. Aetna 24-hour Nurse Line Call Aetna Member Services for more info about your dental benefits. When seniors require assistance with their Aetna plan, they can promptly receive personalized help by calling the number on their ID card. Log in for MA/MAPD Aetna Better Health You can fax us at our toll-free number: 855-454-5578. Welcome to Aetna Better Health of Florida Statewide Medicaid Managed Care Plan. To reach them, call the number on the back of your member ID card. For language services, please call the Your Aetna Service Advocate: 1-866-267-1091, Monday – Friday, 8 AM to 6 PM, local time. Be prepared to provide basic personal information such as your full name and member ID number. 24-hour Understanding Your Service Approval or Denial 27 Definition of “Medically Necessary Services” 27 Self‑Referral 28 Out‑of‑Servic. member ID number clearly marked, to Claims Reimbursements as indicated on the employee’s ID card: Attn: Claims Reimbursement Aetna Health Inc. This Member Services number is a direct line to Aetna's customer service team, which is specially trained to address health insurance inquiries. You can also contact the Medicaid Managed Care Ombudsman Program at 866 Mar 25, 2025 · Contact Aetna Medicare Member Services by phone or mail Contact information may vary for different Aetna® Medicare plans. You can also contact our claims inquiry claims research (CICR) unit at 1-855-772-9076 (option 4). We’re here for you 24 hours a day, 7 days a week. Member services and billing Member Services Aetna® 1-844-365-7373 Prompt 4 . You also may authorize someone to appeal for you. Our toll-free number is staffed around the clock, except on certain holidays, with knowledgeable representatives who are ready, willing and able to assist you. Representatives are available on the general line from 7:00 AM–6:30 Use your member portal You can do a lot with your health plan when you use your Member Portal. Jan 7, 2025 · Contact Aetna Medicare Member Services for help with your plan. Florida HMO & SNP members only: call 1-855-493-7019 (TTY: 711) anytime. Before making a final decision, please read the Plan’s Federal brochure(s). Dirección:Correspondencia de los miembros de Aetna Duals COE. Don’t go it alone. 1-866-329-4701 (TTY: 711). File a complaint about Aetna Call Member Services at 1‑855‑300‑5528 , Monday through Friday, 7 AM to 7 PM ET. Information is accurate as of the production date; however, it is subject to change. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health It does not mean precertification as defined by Texas law, as a reliable representation of payment of care or services to fully insured HMO and PPO members. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Notice: Beginning 7/23/19 the Innovation Health member portal has changed to the new Aetna Health portal. Aetna does not provide care or guarantee access to health services. AetnaRetireePlans. If you’re an Aetna Better Health Premier Plan (Medicare-Medicaid Plan) member: You’ll want to switch to your plan’s home page. For language services, please call the number on your member ID card and request an operator. -5:30 p. Aetna Member Services If you’re an Aetna Better Health of Michigan Medicaid plan member: You’re on the right page. Extra Benefits for Our Members 39. The toll-free number is on your Aetna ID card. For a list of participating walk-in clinics, use our online provider search tool. , and Aetna Health Inc. Planes Aetna Medicare Longevity y Aetna Medicare Supportive Care (I-SNP) 1-844-826-5291 (TTY: 711) De lunes a viernes, de 8 a. Staff on the nurse hotline cannot diagnose, prescribe or give medical advice. If you’re not an Aetna member yet — or haven’t received your ID card — call 1-888-87-AETNA (1-888-872-3862). you’ll need to register for an online account using your Aetna member ID number and your email Aetna Concierge is here to help answer your questions. Just call the number on your ID card Monday — Friday, 8 AM to 6 PM local time Our Member Services team is ready to assist you with all of your questions. If you notice any errors, just call your Aetna advocate at 1-833-383-2650 (TTY: 711), Monday through Friday, 8 AM to 8 PM your local time. Mar 5, 2025 · Contact Member Services. For language services, please call the number on your member ID card and Aetna members, you can Log in or Register for the Aetna member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Mobile app The Aetna Better Health of Illinois mobile app is and gives you access to your member benefits and personal health information — anytime, anywhere! The app makes it easy to find: • Your Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Box 818031 Aetna offers various health insurance plans for individuals and families. Persons with a hearing or speech disability can use 711 for Telecommunications Relay Service (TRS). When you call, you’ll connect with your Aetna Service Advocate who can answer questions, explain benefits, connect you to resources, help you Apr 22, 2025 · Call the Aetna Medicare Nurse Hotline number Call us toll free at the number on your Aetna member ID card. You can reach us at: 1-855-620-3924 Contact Member Services. Make sure your name is correct and the plan name that you enrolled in appears on your card. Aetna provides certain management services to Innovation Health. Applies to: Aetna Choice ® POS, Aetna Choice POS II, Aetna Medicare ℠ Plan (PPO), Aetna Medicare Plan (HMO), all Aetna HealthFund ® products, Aetna Health Network Only ℠, Aetna Health Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna). Managed Choice. If you have questions about your health insurance coverage, we'd love to hear from you. Jun 12, 2024 · The first step is to identify the basics: the name of your carrier aka insurance company (e. If you need urgent or emergency care, call 911 and/or your doctor immediately. com/FindProvider or call Member Services at 1-833-570-6670 between 8 AM and 8 PM, 7 days a week. Find assistance with technical issues on the Aetna member portal. Update my address or personal information If you are already an Aetna member, call Member Services to get one. oyv dcih cqifnyu bhvv frdu ytig zlii ynqtz damyelv pemvb